Land Rover Jaguar Ventura dealership customer reviews

Troy P., Los Angeles, CA 01 Mar 2017

Having a good car buying experience was unexpected. We had been the the BMW, Mercedes, Cadillac and Toyota looking for a new SUV for my wife. The knowledge and service that the employees at this dealership had about the cars blew me way. The simple questions that stumped other sales people (towing... capacity) the people here new. I can't wait to drive my new car off road and in the water. Thank you for the help! Show more

5 rate

Kevin H., San Francisco, CA 01 Mar 2017

Super fast, courteous, efficient with a great selection that is not only thorough as it is comprehensive, but so very competitively priced! After searching the entire country for the configuration of LR that we wanted to get (this was our second) we found the perfect Evoque here of all places. After... talking with the online sales people for a while we reached an unbeatable deal, flew down from San Francisco, rented a car from LAX and drove back up with our sparkling new Evoque all in a day (the pickup part). Why did we bother? Yes LR Ventura bested everyone else in the state for what we wanted but now we can say that the in-person process when we got there was so B.S.-free, professional and, yet, welcoming that we're still in disbelief that it all happened so well. Hats off to Daniel, Howard and Andre. Thank you all for helping us get our perfect dream Rover! Show more

5 rate

Jim B., CA, CA 01 Mar 2017

Good experience. Nice salesperson, Mario.

4 rate

DM Y., Pasadena, CA 01 Mar 2017

I never thought I will spend the time to post a review about a car dealer, but as with most things in life, there are exceptions.This was my sixteenth new car purchase, so I had my share of encounters with car dealers. Land Rover Jaguar Ventura somehow managed to exceed my rosiest expectations and t...hen some. From the first minute I called on the phone to inquire about a specific vehicle and the best possible price (which was the best I could get in the entire state!) to the final delivery of the car on a flat back, it was nothing but prompt, no-nonsense, courteous and professional service. From the owner Phil, manager Alfonso, to the salesman Gabriel and Martin, everyone was "a pleasure to work with", not a description one normally reserves for car salesman.That's only because of the sad reality that most car salesmen and their managers still take car buyers for suckers. If they don't change their ways, they will witness continual loss of business to fine competitors like Ventura, that will treat car buyers, who are increasingly more informed and astute today, with fairness and respect. I have a dealer less than five miles from my home, and I did not buy a single one of my last five Mercedes and four Jaguars from them, in spite of the fact that I gave them a chance each of those nine times.Hats off to the team at Ventura! You know where I will send all my friends that are looking for a Land Rover or Jaguar! Show more

5 rate

Billy C., Los Angeles, CA 01 Mar 2017

Having recently moved here, I was pretty surprised that most of the service labor costs are 10-15% less than what I'd been paying in LA, and based on my experience there, everyone in the sales, service, and parts dept. is courteous and professional, especially Sean Smilor.

5 rate

Steve G., Camarillo, CA 01 Mar 2017

I have purchased 2 automobiles from Ventura Jaguar and both times the experience was great. The service personal are very helpful and accommodating.

4 rate

Mike A., Los Angeles, CA 01 Mar 2017

Bob has to be one of the best salesman I've ever dealt with at a dealership! I can't say enough great things about my experience with him.I was looking to get a Range Rover Sport and he found me one of the nicest ones out there. He took me out on the test track, answered every question I had, an...d always responded back to me promptly for any questions that I had. I can't say enough great things about the experience at this dealership.Unfortunately I didn't end up buying my car from Ventura since I think the excellent service at this dealership comes a steeper price, but Bob still takes the prize for best customer service hands down Show more

5 rate

George N., Yorba Linda, CA 01 Mar 2017

Had a great experience purchasing my 2017 Evoque at Land Rover Ventura. Daniel Smith was very responsive even responding to my emails at 10:00 PM. We came in and paper work was a breeze. Daniel even took the time to walk us through all the features and setup.Was definitively worth the 2 hour drive... to the dealership.Thanks again for the great car buying experience. Show more

5 rate

Talia B., Oxnard, CA 01 Mar 2017

We bought our fourth Range today and all I can say about our experience with this dealership is....Wow! We've been buying cars for years and never had such a pleasant experience like we did today. Transparency, honesty, and excellent customer service. Martin and Alfonso are so pleasant to work with ...and they were great. We'll definitely be back to buy all our future cars! Show more

5 rate

Kristine D., Ventura, CA 01 Mar 2017

Thank you Ventura Land Rover, and specifically Daniel. Always very professional and friendly. I walked in today for a carwash and got to walk around with him and view new models on the lot. My next car will be a Land Rover, no doubt, thanks to the service and knowledge at this dealership.

5 rate

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